Telephone Policy

Our doctors will endeavour to speak with you at the time of your call or shortly thereafter. If our doctors are in consultation with a patient at the time of your call, our nursing/administrative staff will take down your details for follow up by the doctor at their next available time. If your call is urgent the doctor will be notified and your call with be put directly through.

Email Policy

We do not communicate with patients via email. Clinical information is communicated via fax or post only.